Privacy Policy

Introduction:
Welcome to Doorknock! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains the types of information we collect, how we use it, who we share it with, and your choices regarding your data when you use our services.

Information We Collect:
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• Personal Information: We may collect personal information such as your name, email address, phone number, and mailing address when you register for our  services or use our platform.
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• Usage Information: We collect information about how you interact with our website and services, including search queries, property interests, IP addresses, browser types, and device identifiers.

How We Use Your Information:
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• Facilitate Doorknock Requests: Doorknock sends a standardized message, written by our founder Tim, to property owners on your behalf. This message does not include any personal information about you. If a homeowner shows interest in your property search or explores a potential sale, we will then share your personal information with the delivery agent to facilitate further communication and assistance in the sale process.
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• Improvement of Services: We analyze your information to enhance our website and services, including functionality, features, and content.
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• Communication: We may use your contact information to send you updates about our services, promotional offers, and other relevant communications.

Information Sharing:
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• Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as email communications and analytics.
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• Delivery Agents: If a homeowner indicates interest in learning more about your property search or exploring a potential sale, we will share your personal information with the delivery agent to facilitate further communication and assistance in the sale process.
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•Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests.

Data Retention:
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your personal information is no longer needed, we will securely delete or anonymize it.

Cookies and Tracking Technologies:
Doorknock uses cookies and similar tracking technologies to enhance your user experience. You can manage your cookie preferences through your web browser settings.

User Rights:
You have the right to access, correct, or delete your personal information. If you wish to exercise these rights or have any concerns about your data, please contact us using the information provided below.

Compliance with New Zealand Privacy Laws:
Doorknock complies with the Privacy Act 2020 of New Zealand and other relevant data protection laws. We are dedicated to ensuring your personal information is handled in accordance with these regulations.

Data Transfers:
Your data may be transferred outside of New Zealand. We take necessary measures to protect your information in accordance with privacy laws, ensuring that any data transferred internationally is handled securely.

Data Breach Procedures:
Doorknock has established processes to address and notify users of any data breaches as required by law. In the event of a data breach, we will promptly inform affected users and take steps to mitigate the impact.

Complaints:
If you have any privacy-related complaints or concerns, please contact us through the “Contact Us” page on our website. We take your concerns seriously and will work to address them promptly.

Changes to This Policy:
We may update this Privacy Policy as our services evolve. Any changes will be posted on our website with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Agreement to Terms:
By using Doorknock's services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions. If you do not agree with this policy, please refrain from using our services.