General Questions
What is Doorknock, and how does it work?
Doorknock connects buyers with homeowners of off-market properties through local real estate agents. As an agent, you deliver warm, human letters from the founder to targeted homes, initiate contact with homeowners, and manage the sale process if they are interested. We provide the leads; you focus on connecting with people and closing deals.
What is my role as an agent working with Doorknock?
Your primary responsibilities include:
• Delivering Doorknocks to targeted addresses.
• Acting as the intermediary between the homeowner and buyer if the homeowner shows interest.
• Managing the off-market sale process or pursuing a traditional sale if the property is listed later.
How does Doorknock benefit agents?
• High-quality leads: We connect you with motivated buyers and potential sellers.
• Low cost: You only pay for the delivery of Doorknocks.Keep your commission: 100% of the sale commission remains with you.
• Expand your network: Build relationships with buyers and sellers in your area.
Pricing and Payments
What is the cost per Doorknock?
The standard rate is $5 + GST per Doorknock. For example, delivering 50 Doorknocks will cost $250 + GST.
How do I pay for the Doorknocks?
You will receive an invoice via Xero, which includes payment instructions. Once payment is received, you’ll be provided with the full address list and buyer profile for delivery.
Are there any other fees?
No, there are no additional fees. You only pay for the Doorknock deliveries, and you keep 100% of the commission if a sale occurs.Process and Delivery
What is included in the Doorknocks?
Each Doorknock includes:
• A warm, professionally crafted letter from our founder, Tim, to the homeowner.
• Your business card for direct contact.
• Information about the process and how the homeowner can respond.
The Process
How long do I have to deliver the Doorknocks?
Agents must deliver all Doorknocks within 10 working days of receiving the address list. If you’re unable to meet this deadline, another agent in your agency can take over, or Doorknock will handle delivery without a refund. Timely, professional delivery is key to maintaining buyer and homeowner trust.
What happens if I can’t deliver a Doorknock within 10 days?
If you’re unable to deliver a Doorknock on time, you can assign the task to another agent in your agency. If that’s not possible, we’ll take over the delivery, but we won’t issue a refund for the undelivered Doorknocks.
How do I ensure proper delivery?
Deliver the Doorknocks in person whenever possible. If no one is home, leave the Doorknock securely on the door. Timeliness and professionalism are key.
How do I sign up?
It’s easy! Just reach out to us to get started, and we’ll send you the details on how to get your Doorknock bundle and start connecting with homeowners.
What happens if a homeowner is interested in selling?
If a homeowner expresses interest, you take over as their agent. You’ll facilitate the next steps, including guiding them through the off-market sale process or discussing traditional listing options.
Buyer and Seller Interactions
How do you ensure the property matches the buyer’s preferences?
We onboard buyers through detailed consultations to understand their needs, including structural features, zoning requirements, and preferences. Buyers understand that properties are off-market and may not have photos or floor plans available initially.
What happens if the homeowner agrees to sell, but the buyer is no longer interested?
If the buyer decides not to proceed, you’re free to list the property traditionally or present it to other buyers in your network. This creates a new listing opportunity for you without additional costs.
Legal and Compliance
Do homeowners need to sign an agency agreement?
Yes, before you proceed with any sale, homeowners will need to sign an agency agreement to comply with New Zealand’s Real Estate Agents Act 2008. This ensures all transactions are transparent and legally compliant.
What happens if no sale occurs?
If the Doorknocks don’t lead to a sale, there’s no obligation for you or the homeowner to continue. However, you’ve made valuable connections that could result in future opportunities.
